Shipping policy

Shipping Policy – Zivren

At Zivren, we strive to deliver your orders safely and on time. Below you will find information about our shipping methods, costs, and delivery times for customers across Europe.

Shipping Options

• Standard Shipping (7–15 Business Days) – Free
  Cost: € 0.00
  Our standard shipping option, available for all orders with no minimum purchase requirement.
• Priority Express (3–7 Business Days) – € 4.90
  Ideal for customers who prefer a faster delivery option.

Note: Business days exclude weekends and public holidays.

Order Processing Time
All orders are processed within 24 to 48 hours after purchase. Once your order has been shipped, you will receive a confirmation email with tracking information (if available).

Delivery Delays
While we make every effort to meet the estimated delivery times, occasional delays may occur due to:

• Customs clearance
• Postal service disruptions
• Busy periods (e.g., holidays or peak demand)

We greatly appreciate your patience and understanding in such cases.

Accuracy of the Shipping Address
Please ensure your shipping details are correct at checkout. We are not responsible for orders that are delayed or undelivered due to incorrect or incomplete addresses.

Tracking Your Order
If your order is trackable, you will receive an email as soon as the package is shipped. You can track the delivery status directly through the provided link.

Questions or Concerns?
If you have any questions about your delivery, please contact us at:
zivrenstore@gmail.com
Our support team will respond within 3 business days.